About Us

We pride ourselves in be trust-worthy and transparent

For over 25 years, SERVICE FIRST has been serving local businesses in Western, Central Massachusetts and Central Connecticut. Our company currently cleans many facilities containing hundreds of thousands of square feet including manufacturing plants, warehouses, commercial office buildings, medical buildings, banks and schools. SERVICE FIRST  has been serving our customers needs since 1994.

We are a local, family owned and operated business that strives on providing consistent quality services at an affordable cost. SERVICE FIRST is a full service commercial cleaning company with an important goal, the total commitment to customer satisfaction. SERVICE FIRST is a mid size company that proudly employs over 75 local people. We are large enough to handle the big jobs yet small enough to provide the level of quality you expect.

Communication

  • Easy access to an owner of the company

Safety & Security

  • All employees must successfully pass a CORI check
  • Our integrated monitoring system ensures your service is done in a timely manner and is verifiable.

Critical Environment Work Authorization (CEWA)

Select members of our staff have completed the training and have been certified in the accordance of Critical Environment Work Authorization (CEWA). Being certified allows SERVICE FIRST the opportunity to provide commercial janitorial cleaning services at Bank Of America's most critical facilities. This designation goes a long way in showcasing our company's quality service, management abilities, trustworthiness and integrity.

Please feel free to click the link below to get a better understanding of what (CEWA) is all about.

CEWA General Information

Flexibility

  • We make last minute schedule changes easily

It's all about you

  • Immediately respond to our customers needs

Track record

  • We have many long term satisfied customers.

SERVICE FIRST is fully insured, and provide very high limits in General Liability, Property Damage, Automobile and of course Workers Compensation Insurance.

All members of our staff are screened for your protection. They are neat in appearance and carry proper company identification.

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